Support Ticket
Link your request to the correct customer account, invoice and service.
Open Ticket
DOMAIN SERVICES
Domain Registration Agreement
Domain services are supplied through registrar and registry partners and remain subject to their rules and applicable ICANN policies.
Last updated: 15 July 2026
A submitted domain order is not complete until the registrar or registry confirms successful registration, transfer or renewal.
1. Registrant Information
The customer must provide complete and accurate registrant, administrative and technical contact information and keep it current.
2. Availability and Registration
A search result does not guarantee availability. A domain can be registered by another party before the registrar completes the transaction.
3. Renewal and Expiration
The customer is responsible for timely renewal and correct contact information. Renewal reminders are a convenience and do not replace the customer’s responsibility to monitor expiration.
4. Transfers and Locks
Transfers require compliance with registrar and registry requirements, including authorization codes, verification, eligibility and applicable transfer locks.
5. Registration Data and Privacy
Registration data may be processed by registrar and registry providers. Privacy or proxy services are available only where supported and do not remove legal or contractual responsibilities.
6. Disputes and Suspension
Domains may be suspended, transferred or cancelled under applicable registrar, registry, ICANN, court or governmental procedures. Customers must respond promptly to verification and dispute notices.
7. Domain Refunds
Domain registration, renewal, transfer, privacy and redemption fees are normally non-refundable after submission to the provider.
SUPPORT DESK
Need Help?
Use the secure client portal for account-specific support, billing or technical investigation.
Email Support
General support, privacy and abuse enquiries.
Email SupportInitial sales and service enquiries.
Chat on WhatsApp
SECURE PAYMENT METHODS
Pay Using Cards, UPI, PayPal or Bank Transfer
Payment options depend on the selected currency, invoice and currently enabled checkout gateway.
View Payment Options
