Privacy Policy

1. Scope

This policy applies to JKReseller public websites, order flows, customer portals, hosting and domain services, business email, support interactions and related operational systems.

Third-party websites, registrars, gateways, control panels and cloud providers may maintain their own privacy terms.

2. Information We Collect

• Name, email address, telephone number, company name and billing contact information.
• Account identifiers, login-security events, support communications and service preferences.
• Domain names, registrant data, DNS records and technical service configuration.
• Invoice details, transaction references, payment status, currency and refund records.
• IP address, browser information, device information, access logs and fraud-prevention signals.
• Files or diagnostic information voluntarily submitted through support channels.

3. How We Use Information

• Provide, provision, secure, maintain and support purchased services.
• Create accounts, issue invoices and reconcile payments.
• Register and manage domains through registrar and registry partners.
• Detect abuse, fraud, malware, spam, account compromise and unauthorized access.
• Send operational notices, renewal reminders, security alerts and service communications.
• Meet contractual, tax, accounting, regulatory and lawful-request obligations.
• Improve website performance, customer experience and internal service quality.

4. Payment Information

Payments may be processed by providers such as Razorpay, Cashfree, PayPal or another gateway displayed during checkout. The payment provider may collect card, bank, wallet or UPI information under its own terms.

JKReseller normally receives the transaction identifier, amount, currency, payment result and limited payer information needed to reconcile the invoice.

5. Service Providers and Disclosure

Information may be shared where reasonably necessary with payment processors, domain registrars, registry operators, infrastructure providers, email-delivery providers, fraud-prevention services, accountants and professional advisers.

Information may also be disclosed to comply with applicable law, a valid legal process, an emergency security requirement or the protection of users and infrastructure.

6. International Processing

Hosting, domain, email, payment and support providers may process information outside the customer’s state or country. JKReseller seeks to use service providers appropriate for the relevant operational purpose and applies contractual or technical safeguards where reasonably available.

7. Retention

Information is retained only for as long as reasonably needed for service delivery, account administration, security, dispute handling, backup recovery, tax, accounting and legal obligations.

Retention periods differ by record type. Backup copies may remain for a limited period after information is removed from active systems.

8. Security

JKReseller uses reasonable access controls, encryption in transit, credential protections, logging, backups and operational safeguards. No internet service can guarantee absolute security.

Customers remain responsible for protecting passwords, enabling available multi-factor authentication and promptly reporting suspected compromise.

9. Privacy Requests

Subject to applicable law and identity verification, a customer may request access, correction, deletion, withdrawal of consent where relevant, or information regarding the processing of personal data.

Some records cannot be deleted immediately where retention is required for invoices, fraud prevention, security, domain registration, legal compliance or an unresolved dispute.

Send requests to support@jkreseller.com with the subject “Privacy Request”.

10. Cookies and Analytics

JKReseller may use essential cookies for sessions, account security and preferences. Optional analytics or support tools may be used where configured. See the Cookie Policy for more information.

11. Changes and Contact

This policy may be updated when services, providers or legal requirements change. The revised date will be shown on this page.

Privacy contact: support@jkreseller.com.